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Privacy Policy

Last updated: May 2026 · Sentinel Spear Security Systems Ltd

Fully compliant with the Kenya Data Protection Act (2019) and international data privacy standards (GDPR/CCPA compliant practices).

1. Data Collection & Sovereignty

In accordance with the Kenya Data Protection Act (2019), we collect personal information only for specified, explicit, and legitimate purposes. This includes information you provide when ordering, requesting a quote, or contacting us (name, phone, email, location). We process this data based on your consent and for the performance of our service contracts.

2. How We Use Your Information

Your data is used strictly for: processing transactions, providing technical support, responding to inquiries, and fulfilling legal obligations. We do not sell, rent, or trade your personal data. Any sharing with third-party service providers (e.g., delivery partners) is strictly limited to the data necessary for their specific function.

3. Data Storage, Security & Caching

Your information is stored in secured, encrypted environments (Supabase). We employ industry-standard encryption (HTTPS/TLS) for data in transit. Caching: We use browser-level caching to improve website performance. This stores static assets (images, scripts) locally on your device to reduce load times. This data does not contain personal information and can be cleared via your browser settings.

4. Cookie Policy

We use essential cookies and LocalStorage to maintain your session, remember your shopping cart items, and store your theme/accessibility preferences. Consent: By using our site, you consent to these functional cookies. We do not use third-party tracking or advertising cookies that follow you across other websites.

5. Your Rights as a Data Subject

Under the Kenya Data Protection Act, you have the following rights:

Right to be Informed: To know why your data is being collected and how it is used.
Right of Access: To request a copy of the personal data we hold about you.
Right to Rectification: To correct inaccurate or incomplete data.
Right to Erasure: To request the deletion of your data (the "Right to be Forgotten").
Right to Data Portability: To receive your data in a structured, machine-readable format.
Right to Object: To stop processing your data for direct marketing.

To exercise any of these rights, contact our Data Protection Officer at ops@sentinelspear.com.

6. International Data Transfers

While we operate in Kenya, some technical services (like database hosting) may reside on global infrastructure. We ensure these providers maintain security standards equivalent to or exceeding Kenyan law.

7. WhatsApp Communications

Direct interactions via WhatsApp are governed by Meta's privacy policy. Sentinel Spear does not log your private WhatsApp conversations on our web servers; we only receive the initial inquiry data you choose to send.

8. Contact & Compliance

Sentinel Spear Security Systems Ltd · Westlands Centre, Nairobi · Data Protection Officer: ops@sentinelspear.com